As the new year begins and people begin their New Year's resolutions, I anticipate there will be a dozen request for someone to delete their account. I'm not encouraging anyone to quit QONQR, but instead I decided it is finally time to copy and paste the email I send out to all people who request account deletion so I can stop typing the response each time, and instead send them a link.

For security reasons, accounts will not be deleted upon email request. It is shockingly easy to fake an email from a sender if you are at IT administrator or can find an open mail exchange. To verify you are in control of your QONQR account, there are a few steps that must be completed first.

Please view our privacy policy. https://www.qonqr.com/Manual/PrivacyPolicy

Search for the section entitled, "How to completely remove, hide, and cleanse my identity in QONQR when I quit the game" (steps listed below)

1. Use the Web Portal (https://portal.qonqr.com) to switch factions. This will destroy all your "nanobots" (a game component that results from your activity in the game), leaving no trace of your prior activity in the game
2. Delete all your bases in the game using the mobile client (use the bases button in the lower right to access your bases on the map screen)
3. Delete you email address and any shipping address you may have entered under your Account settings in the web portal (https://portal.qonqr.com).
4. Change your codename under your Account settings in the web portal (https://portal.qonqr.com). You may choose any codename you wish, we recommend using "Deleted201601011200" with the numbers representing year month day hour minute to help ensure the name is unique.
5. Delete the application from your smart phone

You must complete steps 1,2, and 3. I will complete step 4 for anyone who does not have coins. Email support once the first 3 steps are complete.